Delete account and data

Provider: Nils Egbers · App: BagPacker

You can delete your BagPacker account and the associated data at any time. There are two ways: directly in the app and – if you no longer have the app installed – by email.

Option 1 · In the app

Open BagPacker
Open Settings
Tap “Delete account”
Read the notice and confirm with “Delete account”

The deletion is carried out immediately and verified on the server side. You do not need to do anything else.

Option 2 · By email

If you no longer have the app installed, write to:

bagpacker.app@gmail.com
Subject: Account deletion

So that we can identify your account, please state the email address or the account you signed in with (Google or Apple).

We confirm receipt and delete the account within 30 days. In practice it usually happens much sooner.

What is deleted

All data stored under your account on our servers:

Your packing lists, categories and items, insofar as they were synchronized or shared
Your profiles – names, gender and age group of travellers, insofar as provided
Your notes and inventory lists, insofar as synchronized
Your settings
Your memberships in shared lists
Your sign-in account itself

Shared lists that you created are ended. Everyone involved keeps their own copy on their device and can carry on packing as usual.

What remains – and why

Everything on your device stays

Your packing lists remain on this and on your other devices; they are simply no longer synchronized between devices. If you also want to remove the local data, uninstall the app.

Content in other users' shared lists

What you contributed to a list that belongs to someone else remains part of that list.

Reports already submitted

Reports about content remain stored so that we can review them and enforce our house rules.

A deletion record remains permanently

It consists of the anonymous identifier of the deleted account and the time of deletion – nothing else: no name, no email address, no content. It prevents an account from being recreated under the same identifier and cannot technically be altered.

Your subscription continues

It is managed by Apple or Google and can only be cancelled there – deleting the account does not end it.

Delete individual data without deleting your account

This is possible at any time directly in the app:

Delete a shared list – it is also removed from our servers in the process.
Leave a shared list – via the list's members view. Your entry disappears there.
Withdraw your consent to usage analytics – in the settings. No further analytics data is collected afterwards.

So you do not have to delete your account in order to remove individual data.

Questions? bagpacker.app@gmail.com

Further information on the processing of your data can be found in our Privacy Policy.